Comments on: How to Deal with Client Dissatisfaction

By: Our #FF (Follow Friday) recommendations for this week | FAQPAL Blog

Our #FF (Follow Friday) recommendations for this week | FAQPAL Blog — Fri, 25 Sep 2009 15:23:54 +0000

[...] @webofdesign: How to Deal with Client Dissatisfaction #webdesign How to Deal with Client Dissatisfaction [...]

By: The Barking Unicorn

The Barking Unicorn — Mon, 21 Sep 2009 02:39:36 +0000

Tom’s Diner in Denver has a sign on the wall:

How about if we refund your money,
Give you another one for free,
Close the store,
And shoot the manager?
Will THAT be satisfactory?!

By: Mohammed Alaa

Mohammed Alaa — Sun, 20 Sep 2009 06:43:36 +0000

I like the article so much but i have some notes.

the proccess of the project start is the main key for making your client happy.

Plan it well:
1- Listen carefully to your client and share your thoughts with him.
2- educate your client on how you work so he can be aware of the work you do
3- let your client set the goals of his website.
4- start the Wireframes / AI work

Next Step would be Design it:
1- take our knowledge from the planning stage and begin to hash out conceptual design and a user interface Design.
2- provide the client with the final graphic design work you have done and listen carefully to his/her feedback.

3. Build it:
start our nasty HTML/CSS work and keep your client updated.

This way even if you and your client had any problem you would be able to recover it carefully. but yeah sometimes things go really bad!

Thanks again for the article i enjoyed reading it :-)

Mohammed

By: Daquan Wright

Daquan Wright — Sat, 19 Sep 2009 06:27:56 +0000

Nice article, one of the best things you can do is to refer them to someone who can meet their needs if you cannot. I think it’s sublime that you work with clients to provide solutions for their business objectives or just objectives if it’s a fan site or something. I would like to think if they liked your portfolio, they more or less would like a style you would produce for them. A past computer teacher did state that “you can’t please everyone” though.

By: Dale

Dale — Sat, 19 Sep 2009 02:44:17 +0000

Communication is definitely King in this.
Both parties have to be upfront about expectations and plans.
It only took once and now I’m brutally honest about not only my perception of what they expect from me, but my expectations of them too.
That’s the best way in my opinion.

By: How to Deal with Client Dissatisfaction | Creatives Fill

How to Deal with Client Dissatisfaction | Creatives Fill — Fri, 18 Sep 2009 23:54:57 +0000

[...] Direct Link [...]

By: Barry Harrison

Barry Harrison — Fri, 18 Sep 2009 23:40:08 +0000

Your advice is relevant to any creative professional, not just freelancers.

I’d like to suggest that managing and clearly setting your client’s expectations in writing at the beginning of the project is the best way to avoid dissatisfaction later on.

On the other hand, there really are some clients who cannot be satisfied and it is important to figure that out and extricate yourself from those relationships as quickly as possible.

By: tripwire magazine | tripwire magazine

tripwire magazine | tripwire magazine — Fri, 18 Sep 2009 20:27:24 +0000

[...] 3D Typography is an art of collecting and arranging text and characters in three dimension view. So here we have collected some of the tutorials on 3D Typography How to Deal with Client Dissatisfaction [...]

By: Rahul - Web Guru

Rahul - Web Guru — Fri, 18 Sep 2009 17:54:42 +0000

This topic sounds way too similar to me. Hope to cope better with my clients.

By: How to Deal with Client Dissatisfaction | Design Newz

How to Deal with Client Dissatisfaction | Design Newz — Fri, 18 Sep 2009 17:01:59 +0000

[...] How to Deal with Client Dissatisfaction [...]